INVENTORY AND SUPPLY CHAIN => PAYMENT => CREDIT NOTE

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A credit note is a commercial document issued by a seller to a buyer, indicating that a certain amount of money has been credited to the buyer's account. It's a form of acknowledgement that a refund or credit is due to the buyer for various reasons, such as returning faulty goods, overpayment, or a discrepancy in the invoice.

Here are some key points about credit notes:

Reasons for Issuance: Credit notes are typically issued for various reasons, including product returns, defective merchandise, pricing errors, or adjustments in the amount owed.

Document Details: They contain details such as the date of issue, the reason for issuing the credit note, the buyer and seller information, the amount credited, and any relevant reference numbers.

Accounting Purpose: In accounting, credit notes serve to adjust the amount owed by the buyer to the seller. They reduce accounts receivable for the seller and accounts payable for the buyer.

Legal Validity: Credit notes hold legal validity and serve as an official acknowledgement of the credit owed to the buyer. They are crucial for maintaining accurate financial records and resolving disputes between buyers and sellers.

Usage: These notes are prevalent in business-to-business (B2B) transactions, especially in industries where goods are frequently returned or in cases where there are billing discrepancies.

Difference from Invoice: While an invoice is a payment request, a credit note indicates the opposite—it signifies a credit owed to the buyer, often due to a prior overpayment or a need for reimbursement.

Understanding credit notes is important for businesses to accurately manage their accounts, maintain transparency in transactions, and ensure a clear record of financial transactions between parties involved.


When we have a payment pending and we give the party a credit note, it means he can pay the payment minus the credit note.

This Credit note feature is available by clicking Payment. On clicking this we can make a new credit note and if wanted we can take the printout.


On clicking the credit note.

On clicking action (1), we get different options. 

  1. View - We can view the details of the credit note.

  2. Edit - We can edit the entry by clicking this facility.

  3. Delete - We can delete the entry.

  4. Changes - On clicking this we can view the creator of this entry and also the updater's details.

  5. Print - Using this option we can print the credit note.

If we want to make a new credit note, click 2

On clicking  this a new pop-up opens up as follows-

We can write the details of the credit note in the Narration field.

Fill up the details and from the status, you can select Pending, Draft, or Confirm.

Then save it. And take the printout if required.

The effect of this can be seen in the customer's ledger.

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